Frequently Asked Questions

What geographical areas do you service?

Including all of Manhattan, we also provide corporate headshots in the four boroughs and surrounding counties. Just give us a call and we can discuss.

What will I receive after the photo shoot?

You will receive your entire shoot on DVD or digital download via Dropbox (whichever you prefer) plus one re-touched photo per person that is photographed at no additional cost. Should you require any additional re-touching, it’s $20 per photo.

I’ve never organized a photo shoot for a large number of our employees before. What is the easiest way for me to set this up?

The first thing you will need to have ready when you contact us is the approximate number of people you’ll need shot, the date/s, the location, and knowing exactly what you’re using the photos for (website, print material, etc.) Once you have determined those things, we’ll be able to get you a quote, a statement of work (more on that below), and onto our calendar. Our goal will be to make this a smooth as possible for you.

Prior to our scheduled photo shoot, will you send me something outlining everything we are going to be receiving from you?

Absolutely, and frankly for any group work we prefer to send a Statement of Work that outlines everything in writing before we arrive the day of the shoot so that everyone is on the same page. Common things that will be covered in this document are date, time, # of people being photographed, how to properly prepare your employees, background color, cost, and general expectations after the shoot is complete. We want you to feel comfortable and confident that you will be receiving what we’ve agreed upon before the shoot in writing.

Is there an additional fee to have NYC Corporate Headshots travel to our office for the photo shoot?

In most cases we do charge a minimal fee to travel to you, but for large groups we will often waive that fee. We don’t use a travel fee as a way to make extra money, but we do use it for the time and expenses involved in driving to and from your office, and packing and setting up our equipment. This is something we will discuss during our first conversation, but normally it’s not going to be some ridiculous sum of money.

How quickly will we receive our photos after the shoot?

Again this really depends on the size of the group and any major post-production work we need to do, but in general we strive to get your photos to you within three business days at the latest. Should you choose a digital download via Dropbox or a similar program, it’s typical to receive your final re-touched photos within 48 hours. We will outline these specific expectations in the Statement of Work as well.

Are you able to add custom color backgrounds to the photos in post production?

Yes. While we don’t normally recommend this, we have found that a lot of businesses want a certain color other than white as their backdrop. We can do this and it is included in the cost of your shoot as part of the complementary re-touching (one per photo), so there is not an extra fee.

What forms of payment do you accept and when do we pay you?

We will email you an invoice prior to the shoot and payment must be made in full when we arrive the day of the shoot. We accept checks and credit cards.

What is your re-scheduling/cancellation policy?

For photo shoots of multiple individuals, groups, or corporate events, all reschedules will require you to pay an additional 50% of the cost of the original agreement.